In the ever-evolving realm of payments, where technology and finance converge, the strategic deployment of human capital has the potential to reshape the entire landscape.

The payments industry is continually evolving. The payments professionals we’ve talked to say this is largely because technology is advancing at an impressive rate: systems and processes are becoming capable of more than ever before. Unless changes are made alongside these technological developments, the payments industry could struggle to keep up with expectations.

An effective onboarding experience is critical, especially now that it is becoming more complex to recruit talent. In fact, 31% of new hires are likely to leave within the first 6 months of employment. When hiring leaders, it is important to maximise the success of the hire through an effective onboarding system.

This article emphasises the significance of assessing a candidate's track record of innovation and adaptability in previous roles, showcasing their potential to drive positive change.

Diversity and inclusion (D&I) are crucial for the success of any industry, including the payments industry. D&I in the payments industry refers to creating an environment that embraces and values differences, including race, ethnicity, gender, age, sexual orientation, religion, and more. Inclusion means ensuring that everyone feels welcome and has an equal opportunity to contribute and succeed.